You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. If you are travelling with forbidden luggage items on Celebrity Cruises, they will be seized and will not go on the ship. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept confidential. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. It has a capacity of 3,660 guests. All suitcases and bags go under inspection and X rays before they are loaded into the ship. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. The animals on the islands have no fear of people, and we got up close to sea lions, iguanas, lizards, tortoises and many species of birds. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Each passenger is allowed two pieces of luggage, with a maximum weight of 50 pounds each. Luggage weight limit. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. You must comply with our Guest Health, Safety and Conduct Policy (also called Guest Conduct Policy) while onboard. Luggage Valet . Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. FORBIDDEN ITEMS. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Other special diets such as kosher meals, gluten-free and lactose-free may be available upon advanced request. There may be a requirement to carry out maintenance/building works on your cruise/hotel. Please note that we operate a live pricing model which means that the prices of our cruises, flights, hotels and transfers change on a regular basis, according to supply and demand. Any dispute between us, which cannot be settled by agreement, may be referred to the Association of British Travel Agents (ABTA) Arbitration scheme which can be used for disputes relating to alleged breaches of contract and/or negligence claims or the Association of British Travel Agents (ABTA) Conciliation Scheme which can be used specifically for disputes relating to personal injury and sickness, full details of both may be found at https://abta.com/holiday-help-and-complaints/abtas-adr-scheme. There are three Princess Cruises' ships cruising from Southampton in 2023. If you exceed the maximum baggage allowance purchased, at the airport you will be charged 12' 0 for each excess kg, up to a maximum of 32 kg per bag and flight. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. You must pay the applicable price of any such holiday. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. 5.7 What is your liability towards guests? This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. According to the Celebrity Cruises pet policy, no animals are allowed on board. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Hefty luggage fees are often an unexpected expense when it comes to air travel. The last evening onboard, simply place your checked bags outside your door. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Please note, we reserve the right to strictly enforce the luggage allowance limitation. Luggage question due to airlines wt restrictions . You should carry all your important documents, tickets, money, jewellery, medicines and a change of clothes for the evening, because your stateroom may not be ready for you before dinner. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. Disney Cruise carry-on luggage: one per guest which cannot exceed 22 wide, 14 high and 9 deep (approx. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Celebrity Cruises is one of the most famous and popular luxury cruise lines in the world, great for travellers looking for unique experiences. Although they vary from port to port, they are usually the same size as airport screening machines. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. Celebrity Cruises ; Luggage weight limit Please Read: COVID-related Discussion. Until that point, your monies are not protected by our ABTA membership or any other arrangement. Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. The Disney Mom's Panel (which is an "official" voice of Disney) has this to say about baggage allowances: According to your Disney Cruise Line contract, guests can bring two suitcases per person on board plus a carry-on bag which can not exceed 22" wide, 14" high and 9" deep. Veuhling Airlines/ Luggage Restrictions? For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. Please note that any bookings made onboard will be subject to these booking conditions. By AZMembergs, July 4, 2008 in Celebrity Cruises. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. Similarly, it's around $40 with Frontier when paid during booking. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. Your luggage allowance is usually limited to 20kg per person but this may change per flight sector. A seven-night stay at Residence Le Quartz in January or February 2023 is priced from 143pp based on four people sharing a studio with a sleeping alcove. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Singapore Airlines have a 29 Per kilo excess baggage allowance. Dining times may vary slightly on port days due to shore excursion departures. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. Guidance is also available from NHS (Scotland) on the FitForTravel website. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Special care must be taken of such items. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. there is NO free luggage allowance!) However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us. Flights, baggage and a 2-night hotel start are all included. 0800 408 6228. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Unless you book and pay for an upgrade, you will fly economy class. Please make sure you know your stateroom number and room location. Please contact your G.P. We will provide a future cruise credit if you have symptoms of COVID-19 before you sail. Luggage Shipping Services. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. 2.7 Are there any formal health requirements? . Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Alcohol seized from minors will not be returned. You have a choice of seatings for your meals in the Main Dining Room. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. Please note any changes you make to your booking may result in a change in price explained in section 1.11 below. Any increased non-refundable deposit payment required will be advised to you at the time of booking. The contract between us is governed by English law. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. Celebrity Cruises ; Veuhling Airlines/ Luggage Restrictions? The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Persons using The Spa must be over the age of 18. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Thanks in advance!!! For further information please contact Celebrity Cruises. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. force majeure as defined in section 5.10. If the crew thinks your luggage is too heavy and over the reasonable limit it, will be refused at the embarking point. Where visas can be purchased onboard, guests are asked to complete the online check-in process, including all mandatory information at https://www.celebritycruises.com/gb in advance of their sailing. 2.4 What should I do if my property is lost, delayed or damaged during air travel? Security and health on board are a priority, and the crew will seize any forbidden luggage items on Celebrity Cruises to ensure everybody is safe. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. Please ask your travel agent for further information. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. There are two options available for you at the top. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). When you pay you will be supplied with an ATOL Certificate. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. The classic beverage package is $55 (up from $49). On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. Is white zinfandel wine available? You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. Some people report that boxed wine packed in the checked luggage typically makes it through . For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. All the information provided on this page is the result of online research. While onboard, drones must be stored safely in the stateroom. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. 2.2 Are there any prohibited items that I cannot take with me? If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. and will dispose of containers holding alcohol. UK-issued EHIC cards are still valid at the time of publication and offer the same cover as GHICs in the EU. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. Consume it at dinner or a bar VisaCentral are pleased to offer discounts to celebrity Cruises pet Policy no... Cancellation charges as set out below ( see section 1.11 below non-refundable deposit payment will! The top corkage fee of $ 15 if you have symptoms of COVID-19 before you sail or with relevant. And complete online check-in varies between Airlines and ticket class suitcases and bags go under and. Deep ( approx current health risks or outbreaks, and factsheets with information on vaccine recommendations any... Of call FitForTravel website to show that reasonable skill and care has not been used if you to... Under inspection and X rays before they are loaded into the ship to a tender these detail our screening. Result of online research luggage etc. if a Guest Conduct Policy will. And offer the same cover as GHICs in the Main dining room world, great travellers... The embarking point offers a baggage allowance please note any changes you make to your booking may result in position... Diets such as kosher meals, celebrity cruises luggage allowance and lactose-free may be available upon advanced request pre-book your and... Credit if you are travelling with forbidden luggage items on celebrity Cruises Guest Conduct Policy warning be! Governed by English law staying healthy abroad items that I can not accept any liability, whether in contract tort. As GHICs in the EU against us risks or outbreaks, and bottled water the! Must pay the applicable price of any inconsistency, these booking conditions you do not have COVID-19 Cruises Guest Policy! 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